Care & Maintenance
Please read care and maintenance completely as it contains important information and natural stone do's and don'ts.
There is no warranty against shade variation, staining, scratching or wear on natural stone surfaces. All merchandise is sold "AS IS" condition and there are no warranties of any kind for natural stone. Normal housekeeping is the best way to maintain your granite. Clean your stone after each meal or countertop use. If a person cleans after each meal, there is very little possibility of ever staining the granite countertop. Clear warm water and mild soap or a stone cleaner can be used to remove surface scum, food and/or any other deposits left on the surface.
Particular hazard to stone are oils, fats, grease, and products containing these types of items. Extra care should be taken to avoid products with grease residues being exposed to your natural stone for prolonged periods of time. Please avoid water and other liquids to puddle on the countertop surfaces, which could leave rings or other marks. (i.e., moisture from sweating glasses, and flower pots, etc.)
The purpose of a sealer is to increase stain resistance so that the natural stone repels dirt and water. The sealer penetrates the stone, thereby, reducing absorption of dirt and staining agents. Sealing will not eliminate all staining. Spills should be wiped off immediately to prevent stains from settling into the stone. It is recommended to apply sealers periodically. A sealer must be used made specifically for marble and granite. Use a type of sealer that is penetrating (invisible) and does not leave a film on the surface.
All natural stone products are subject to damage if not cared for properly. For normal housekeeping, clean using clear warm water or a pH neutral stone cleaner on a regular basis to remove residue from everyday spills such as food, hairspray, or cosmetics. No other soaps, detergents, or cleaners should be used on natural stone. Be careful with common foods and drinks that contain acids that may etch or dull the stone's surface. Some common toiletries (i.e. perfume, toothpaste, mouthwash) may contain acids and other ingredients that may damage the stone surface or degrade the sealer if not cleaned right away.
Your countertops are purchased sealed. The purpose of a sealer is to repel dirt and liquid while increasing stain resistance. It penetrates into the stone, thereby reducing absorption, keeping dirt and staining agents on the stone surface. Be aware that sealing will not eliminate staining. Any spills should be wiped off immediately to prevent stains from settling into the stone. We recommend sealing at least once a year. Apply sealers that are made only for natural stone.
- DO use drink coasters under glasses, especially if they contain alcohol or citrus juices.
- DO use trivets or mats under hot dishes or cookware.
- DO dust countertops, islands, vanities and floors frequently.
- DO blot up spills immediately to minimize permanent damage to the stone.
- DO clean surfaces regularly with cleaners designed for stone.
- DON'T use vinegar, bleach, ammonia, general purpose bathroom cleaners or tub and tile cleaners.
Highly acidic substances such as orange juice, coffee, vinegar, wine, mustard and many soft drinks can "etch" Marble. Sealing allows you time to wipe up a spill, but it cannot stop the chemical reaction called "etching" that may leave a dull mark. General cleaners not specifically designed for natural stone are not recommended. These may etch away the polish, discolor the surface, scratch the stone or degrade the sealer. Once the stone is "etched" etch marks cannot be removed.